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IDProjectCategoryView StatusLast Update
0003136SOGoWeb Mailpublic2016-05-27 17:59
ReporterAltibox Assigned To 
PrioritynormalSeverityfeatureReproducibilityN/A
Status newResolutionopen 
Platform[Server] LinuxOSRHEL/CentOSOS Version6
Product Version2.2.16 
Summary0003136: Include SMTP errors in error messages
Description

If a an SMTP error happens when a user clicks send the user is shown an error message. Would it be possible to include the SMTP error given from the SMTP server in this error message? Or maybe have a config option to enable such behavior?

Although I do not expect users to understand the SMTP errors, but when users generate support cases when problems occur with our SOGo webmail solution it would be very beneficial to us if the user could give us the SMTP error they experienced.

Example of such errors could be that the user has reached his or her quota for sending mail, there is a formatting problem with the mail, the mail has too many recipients or any other problem the SMTP server might report.

Steps To Reproduce

1) Click the "Send" button.
2) For some reason the SMTP smarthost gives an error.

TagsNo tags attached.

Relationships

duplicate of 0000456 new Error by sending message which size exceed SMTP size limit 
related to 0001508 new sogo should have a message size limit 

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Issue History

Date Modified Username Field Change
2015-03-17 13:55 Altibox New Issue
2015-04-30 09:42 Christian Mack Relationship added duplicate of 0000456
2016-05-27 17:59 ludovic Relationship added related to 0001508