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IDProjectCategoryView StatusDate SubmittedLast Update
0002666SOGo Connectorwith external serverpublic2014-03-18 08:542015-11-26 12:30
Reportersogop Assigned Toludovic  
PriorityurgentSeverityblockReproducibilityalways
Status resolvedResolutionsuspended 
Platform[Client] MicrosoftOSWindowsOS Version7
Product Version24.0.4 
Summary0002666: Connector Syncs only blocks of 28 contacts (or alike)
Description

We are trying to sync with Zimbra 8.0.3
We verified the CardDAV-information sent by the Zimbra server with a KDE 'Remote DAV Addressbook' and by checking the vcf file manually: Both ways, we have 323 contacts, at the moment.

The TB Sogo connector syncs only the first 28 contacts (or alike). Changing a contact within Zimbra urges the connector to sync another 28 contacts, so we have 56 in sync. This can be repeated, until all 323 contacts are sync'd, but the procedure must be done again for each and every new Sogo connector installation.

This renders the connector to become completely useless.

Steps To Reproduce

  • Use a Zimbra Server (we have v.8.0.3)

  • Install the Sogo connector on TB (we use 24.3.0)

  • Configure a remote address book as DAV-connection to Zimbra,
    with an URL like https://zimbra.server.org/dav/zimbrausername/AddressBook/

  • Synchronize (about 28 contacts are sync'd)

  • Change a random contact on the Zimbra Server (from within the Zimbra Web Client)

  • Synchronize again (another 28 contacts are sync'd (i.e. added to the remote address book))

  • Change another random contact in Zimbra

  • Sync again (another 28...)

  • Repeat the 2 steps until all contacts are sync'd

  • Start the same procedure with then next TB client...

TagsNo tags attached.

Relationships

Relationship GraphDependency Graph
has duplicate 0002862 resolvedludovic Sogo Connector only showing 30 contacts in Thunderbird 
has duplicate 0002956 resolvedludovic Not all downloaded contacts in address book 

Activities

Lascaille

Lascaille

2014-10-18 02:39

reporter   ~0007617

I am also seeing this bug (I reported 0002956) - is there anything we can do to help debug? I can send wireshark capture streams, etc, if required.
Lascaille

Lascaille

2014-10-29 04:03

reporter   ~0007632

Happy to help...
RolandBreedveld

RolandBreedveld

2015-01-23 09:58

reporter   ~0008104

Last edited: 2015-01-23 10:06

Same Issue on:

  • SOGo Connector 31.01
  • Ubuntu 14.10
  • Thunderbird 31.40
  • Zimbra 8.60 (mailbackend, using the carddav interface)
    after first Time synchronizing: reports 270 contacts downloaded, but only 30 are realy imported
    after that every sync reports: "No Changes"
    the 30 imported contacts are OK, also images are synchronized, thats nice!
    (the reported 270 is exactly the number of expected contacts)

I like to help you with debugging.
RolandBreedveld

RolandBreedveld

2015-01-23 10:20

reporter   ~0008105

Last edited: 2015-01-23 10:25

After changing a random contact in Zimbra, and syncing again, about 20-30 new contacts are imported.
Did the fake modify to 1 contact and do a sync.
I had to repeat this about 10 times
Now all my contacts are in sync :-D
which people with 1000+ Zmbra-contacts much luck with this ;)
dominix

dominix

2015-03-20 02:48

reporter   ~0008322

I have 3000 contact on my biggest address book. >:(
I can quietly sync 28 by 28 but I can't do it for dozens of users.
is there an import/export solution ?
dominix

dominix

2015-03-20 02:53

reporter   ~0008323

Thunderbird : 31.5.0 / Ubuntu 14.04.2 LTS
SOGo Connector : 31.0.1

carddav server : ZIMBRA : Release 8.0.9_GA_6191.RHEL6_64_20141103151557 RHEL6_64
dominix

dominix

2015-03-23 19:15

reporter   ~0008350

Is this bug only related to ZIMBRA ?
if so, is this bug a "zimbra" responsability ?
dennis

dennis

2015-04-10 22:17

reporter   ~0008413

Having the same issue.
According to Zimbra's access log all contacts are sent to the client.
Also, SoGo reports correct number of contacts as synchronized, even though only 20-30 are actually imported.
grincha

grincha

2015-05-29 11:00

reporter   ~0008546

If you have this problems and several servers of Zimbra (e.g. mailbox and gateway) then check your log files on mailbox server. If you will find next records:
zmmailboxd.out: .... WARN:oejs.DoSFilter:qtp509123423-192169:https://10.10.10.10:7443/ .... DOS ALERT: Request rejected ip=10.10.10.9,session=null,user=test

then you can try fix this problems:
http://wiki.zimbra.com/wiki/DoSFilter
j.otisk

j.otisk

2015-11-26 11:45

reporter   ~0009152

Had same issue, problem was caused by Zimbra DOSfilter as grincha wrote. After reconfiguration of filter is synchronized whole folder at once.
ludovic

ludovic

2015-11-26 12:30

administrator   ~0009153

Solution provided.

Issue History

Date Modified Username Field Change
2014-03-18 08:54 sogop New Issue
2014-07-18 08:15 Christian Mack Relationship added has duplicate 0002862
2014-10-16 17:03 ludovic Relationship added has duplicate 0002956
2014-10-18 02:39 Lascaille Note Added: 0007617
2014-10-29 04:03 Lascaille Note Added: 0007632
2015-01-23 09:58 RolandBreedveld Note Added: 0008104
2015-01-23 09:59 RolandBreedveld Note Edited: 0008104
2015-01-23 10:06 RolandBreedveld Note Edited: 0008104
2015-01-23 10:06 RolandBreedveld Note Edited: 0008104
2015-01-23 10:20 RolandBreedveld Note Added: 0008105
2015-01-23 10:23 RolandBreedveld Note Edited: 0008105
2015-01-23 10:25 RolandBreedveld Note Edited: 0008105
2015-03-20 02:48 dominix Note Added: 0008322
2015-03-20 02:53 dominix Note Added: 0008323
2015-03-23 19:15 dominix Note Added: 0008350
2015-04-10 22:17 dennis Note Added: 0008413
2015-05-29 11:00 grincha Note Added: 0008546
2015-11-26 11:45 j.otisk Note Added: 0009152
2015-11-26 12:30 ludovic Note Added: 0009153
2015-11-26 12:30 ludovic Status new => resolved
2015-11-26 12:30 ludovic Resolution open => suspended
2015-11-26 12:30 ludovic Assigned To => ludovic