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View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0004569 | SOGo | Web Mail | public | 2018-10-10 16:25 | 2018-10-11 02:09 |
Reporter | fernando2 | Assigned To | francis | ||
Priority | normal | Severity | minor | Reproducibility | always |
Status | closed | Resolution | no change required | ||
Platform | [Server] Linux | OS | Debian | OS Version | 8 (Jessie) |
Product Version | 3.2.10 | ||||
Summary | 0004569: Empty webmail page on login with specific user | ||||
Description | When I login with a specific user, I get a blank screen and nothing else. If I manually change the URL while logged in as this user from the Mail sub-app to the Calendar sub-app I get the calendar properly. Switching to mail makes the page blank again. Changing the URL to Mail/view#!/Mail/0/INBOX.Sent (or draft) also works, it's just the inbox that doesn't work. Browser log shows "Transition Rejection($id: 2 type: 6, message: The transition errored, detail: Mailbox not found)". Other users works just fine, other clients (thunderbird, etc) works OK with this same user. | ||||
Steps To Reproduce | Login with specific user. | ||||
Additional Information | Nothing unusual on sogo, apache or dovecot logs, except for this on sogo.log: Oct 10 11:15:04 sogod [6630]: 190.173.237.22 "POST /SOGo/so/foo@bar/Mail/0/folderINBOX/view HTTP/1.1" 200 96418/48 0.967 - - 16M I thought that the POST size could be limiting sogo (as the user has a large number of emails stored in several folders and subfolders), but I raised it to 30M on php.ini but the problem continues. | ||||
Tags | No tags attached. | ||||
Forgot to add: sogo version is 3.2.10.20170714-1 |
|
Solved by upgrading to 3.2.10.20180225-1 |
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-10-10 16:25 | fernando2 | New Issue | |
2018-10-10 16:28 | fernando2 | Note Added: 0013090 | |
2018-10-11 00:56 | fernando2 | Note Added: 0013091 | |
2018-10-11 02:09 | francis | Status | new => closed |
2018-10-11 02:09 | francis | Assigned To | => francis |
2018-10-11 02:09 | francis | Resolution | open => no change required |