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IDProjectCategoryView StatusLast Update
0004619SOGoWeb Mailpublic2019-10-28 19:40
Reporterptrifonov Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionsuspended 
PlatformGoogle ChromeOSWindowsOS Version7
Product Version4.0.2 
Summary0004619: Text entered into a message being forwarded disappers
Description
  1. Select an HTML message in the inbox.
  2. Click "Forward"
  3. Type some text at the top of the message body, press enter.
    The entered text disappears.

The same steps work properly in the case of "Reply" action.

TagsNo tags attached.

Activities

ludovic

ludovic

2019-02-19 19:10

administrator   ~0013395

For me, forward and reply both result in the text being wiped.

It's same thing with a native application like Thunderbird or Textedit or whatnot. Select + Enter wipes the text.

ptrifonov

ptrifonov

2019-02-19 20:30

reporter   ~0013396

Actually I mean "select a message in the message list", not "select some text in the message". You have not text selected, type some new text, press enter, and the entered text disappears. This confuses users very much. This problem was observed for HTML messages only.

francis

francis

2019-02-19 20:34

administrator   ~0013397

Can it be a duped of 0004549?

ludovic

ludovic

2019-10-28 19:40

administrator   ~0013865

No feedback provided, suspending.

Issue History

Date Modified Username Field Change
2018-12-06 21:07 ptrifonov New Issue
2019-02-19 19:10 ludovic Note Added: 0013395
2019-02-19 19:10 ludovic Status new => closed
2019-02-19 19:10 ludovic Assigned To => ludovic
2019-02-19 19:10 ludovic Resolution open => no change required
2019-02-19 20:30 ptrifonov Note Added: 0013396
2019-02-19 20:30 ptrifonov Status closed => feedback
2019-02-19 20:30 ptrifonov Resolution no change required => reopened
2019-02-19 20:34 francis Note Added: 0013397
2019-10-28 19:40 ludovic Note Added: 0013865
2019-10-28 19:40 ludovic Status feedback => closed
2019-10-28 19:40 ludovic Resolution reopened => suspended