View Revisions: Issue #5074

Summary 0005074: Failed to start sogo service
Revision 2020-07-08 08:52 by francis
Description

After package updates, sogo failed to start, no error on console or the output of "systemctl status sogod.service" command. but /var/log/messages contains one error line:

Jul  8 12:33:20 mail kernel: sogod[19319]: segfault at 7ffd721bcb38 ip 00007fcb1b68a9cf sp 00007ffd721bcb20 error 6 in libgnustep-base.so.1.24.9[7fcb1b2f8000+4dc000]

Package gnustep-base was installed from EPEL repo, version 1.24.9-1.el7. I tried the gnustep packages in SOGo repo, it didn't raise segfault error like above log line, but it just hangs there and never start sogo service and put it to background.

Any idea to fix this issue?

######################
# rpm -qi gnustep-base
Name        : gnustep-base
Version     : 1.24.9
Release     : 1.el7
Architecture: x86_64
Install Date: Wed Jul  8 12:02:35 2020
Group       : Development/Libraries
Size        : 838317
License     : GPLv2+ and GPLv3+
Signature   : RSA/SHA256, Thu Sep  8 19:21:35 2016, Key ID 6a2faea2352c64e5
Source RPM  : gnustep-base-1.24.9-1.el7.src.rpm
Build Date  : Thu Sep  8 10:57:39 2016
Build Host  : buildhw-11.phx2.fedoraproject.org
Relocations : (not relocatable)
Packager    : Fedora Project
Vendor      : Fedora Project
URL         : http://www.gnustep.org/
Summary     : GNUstep Base library package
######################

And SOGo/SOPE package versions:

######################
# rpm -qa |grep -Ei '(sogo|sope|libwbxml)'
sope49-xml-4.9-20200704_1664.el7.1.x86_64
sope49-gdl1-contentstore-4.3.2.20200708-1.el7.x86_64
sogo-4.3.2.20200708-1.el7.x86_64
sope49-mime-4.9-20200704_1664.el7.1.x86_64
sope49-gdl1-mysql-4.9-20200704_1664.el7.1.x86_64
sogo-tool-4.3.2.20200708-1.el7.x86_64
sope49-core-4.9-20200704_1664.el7.1.x86_64
sope49-sbjson-2.3.1-20200704_1664.el7.1.x86_64
sope49-ldap-4.9-20200704_1664.el7.1.x86_64
sogo-activesync-4.3.2.20200708-1.el7.x86_64
sope49-gdl1-4.9-20200704_1664.el7.1.x86_64
sope49-appserver-4.9-20200704_1664.el7.1.x86_64
sogo-ealarms-notify-4.3.2.20200708-1.el7.x86_64
sope49-cards-4.3.2.20200708-1.el7.x86_64
libwbxml-0.11.6-1.el7.centos.x86_64
######################
Revision 2020-07-08 06:37 by zhb
Description

After package updates, sogo failed to start, no error on console or the output of "systemctl status sogod.service" command. but /var/log/messages contains one error line:

Jul 8 12:33:20 mail kernel: sogod[19319]: segfault at 7ffd721bcb38 ip 00007fcb1b68a9cf sp 00007ffd721bcb20 error 6 in libgnustep-base.so.1.24.9[7fcb1b2f8000+4dc000]

Package gnustep-base was installed from EPEL repo, version 1.24.9-1.el7. I tried the gnustep packages in SOGo repo, it didn't raise segfault error like above log line, but it just hangs there and never start sogo service and put it to background.

Any idea to fix this issue?

######################

rpm -qi gnustep-base

Name : gnustep-base
Version : 1.24.9
Release : 1.el7
Architecture: x86_64
Install Date: Wed Jul 8 12:02:35 2020
Group : Development/Libraries
Size : 838317
License : GPLv2+ and GPLv3+
Signature : RSA/SHA256, Thu Sep 8 19:21:35 2016, Key ID 6a2faea2352c64e5
Source RPM : gnustep-base-1.24.9-1.el7.src.rpm
Build Date : Thu Sep 8 10:57:39 2016
Build Host : buildhw-11.phx2.fedoraproject.org
Relocations : (not relocatable)
Packager : Fedora Project
Vendor : Fedora Project
URL : http://www.gnustep.org/
Summary : GNUstep Base library package
######################

And SOGo/SOPE package versions:
######################

rpm -qa |grep -Ei '(sogo|sope|libwbxml)'

sope49-xml-4.9-20200704_1664.el7.1.x86_64
sope49-gdl1-contentstore-4.3.2.20200708-1.el7.x86_64
sogo-4.3.2.20200708-1.el7.x86_64
sope49-mime-4.9-20200704_1664.el7.1.x86_64
sope49-gdl1-mysql-4.9-20200704_1664.el7.1.x86_64
sogo-tool-4.3.2.20200708-1.el7.x86_64
sope49-core-4.9-20200704_1664.el7.1.x86_64
sope49-sbjson-2.3.1-20200704_1664.el7.1.x86_64
sope49-ldap-4.9-20200704_1664.el7.1.x86_64
sogo-activesync-4.3.2.20200708-1.el7.x86_64
sope49-gdl1-4.9-20200704_1664.el7.1.x86_64
sope49-appserver-4.9-20200704_1664.el7.1.x86_64
sogo-ealarms-notify-4.3.2.20200708-1.el7.x86_64
sope49-cards-4.3.2.20200708-1.el7.x86_64
libwbxml-0.11.6-1.el7.centos.x86_64
######################