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0003374SOGoBackend Mailpublic2015-10-29 15:102015-11-18 12:35
vaso 
 
normalminoralways
newopen 
[Server] LinuxUbuntu10.04 LTS
2.3.1 
 
0003374: Sogo SMTP Client drops with ERROR "Could not connect to the SMTP server XXX.XXX.XXX.XXX on port 25"
When SOGO is trying to send any smtp message the process is stopping with folowing error message. "Oct 29 18:140733193388075:140527034957876 sogod [1167]: [ERROR] <0x0x7fcf30f93830[SOGoMailer]> Could not connect to the SMTP server XXX.XXX.XXX.XXX on port 25".
Here is the output of debug log:
---
C: connect to <0x0x7fcf30f9f430[NGInternetSocketAddress]: host=XXX.XXX.XXX.XXX not-filled>
S: <SMTP-Reply: code=220 line='mail1.xxxxx.xx ESMTP'>
C: EHLO dav.xxxx.xxx
S: <SMTP-Reply: code=250 line='DSN'>
S: pipelining extension supported.
S: size extension supported.
S: plain auth extension supported.
---

Here is the output of tcpflow:
---
XXX.XXX.XXX.002.00025-XXX.XXX.XXX.005.56486: 220 mail1.xxxxx.xx ESMTP

XXX.XXX.XXX.005.56486-XXX.XXX.XXX.002.00025: EHLO dav.xxxx.xxx
XXX.XXX.XXX.005.56486-XXX.XXX.XXX.002.00025:

XXX.XXX.XXX.002.00025-XXX.XXX.XXX.005.56486: 250-mail1.xxxxx.xx
250-PIPELINING
250-SIZE 45000000
250-VRFY
250-ETRN
250-STARTTLS
250-AUTH LOGIN PLAIN
250-AUTH=LOGIN PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN


---

Enviroment:
SMTP Server: Postfix 2.7.1 (standard setup, requires smtp auth)

Sogo settings:
SOGoMailingMechanism = smtp;
SOGoSMTPAuthenticationType = plain;
SOGoSMTPServer = smtp.xxxxxx.xxx;
The error occurs permanently.
If necessary I can provide you with testing account.
No tags attached.
related to 0000031new  Support for SMTP SASL AUTH and SMTP TLS/SSL 
Issue History
2015-10-29 15:10vasoNew Issue
2015-10-29 15:29francisRelationship addedrelated to 0000031
2015-11-06 14:32ludovicSeveritycrash => minor
2015-11-06 14:33ludovicNote Added: 0009082
2015-11-18 12:35vasoNote Added: 0009104

Notes
(0009082)
ludovic   
2015-11-06 14:33   
Provide a full tcpdump trace. Send it to us privately at support@inverse.ca
(0009104)
vaso   
2015-11-18 12:35   
Required output was sent on 8.11.2015.