View Issue Details

IDProjectCategoryView StatusLast Update
0001683SOGoWeb Mailpublic2020-04-28 15:35
Reportermaybee Assigned To 
PrioritynormalSeveritytweakReproducibilityalways
Status newResolutionopen 
Product Version1.3.12 
Summary0001683: sort by date will result in strange behavior when displaying mails like conversations
Description

Enabling the property for displaying your mails like converstatons, you will have the problem that new mails do not occur on top of your email list. This behavior seems to be caused by sorting the mails in conversation style only regarding the first mail of each conversation.
So conversations started some time ago will be somewhere in the middle of your email folder (sorted by date) as the originial opening mail of this conversation was some months ago.
I think this should be fixed as otherwise you will have to search for new mails :(

Tagsconfiguration, dates, inbox, usability

Activities

alessio

alessio

2012-03-26 08:48

reporter   ~0003643

Like thunderbird

maybee

maybee

2012-04-05 01:38

reporter   ~0003688

perhaps, I do not know, but not like Outlook. I think this should be fixed in order to match to the mental model of the user. The current behavior is not intuitive in any case and nothing you can work with - see the sogo mailing list and try to work with conversations :)

ams077

ams077

2016-09-02 07:59

reporter   ~0010630

This bug is still present and still annoying (makes threaded view unusable) in 2016 and SOGo version 2.3.13

ludovic

ludovic

2016-12-28 12:28

administrator   ~0011117

The threading mode in v3 is set to be "rewritten" - conversations will be presented differently than Thunderbird/SOGo v2 - it'll be more like Google's Inbox.

heyakyra

heyakyra

2020-04-28 15:32

reporter   ~0014292

What ever happened to this? It's 2020 and v4 still has this chaotic behavior few users understand.

heyakyra

heyakyra

2020-04-28 15:35

reporter   ~0014293

Reference to the original thread this bug was filed in response to: https://lists.inverse.ca/sogo/arc/users/2012-03/msg00462.html

Issue History

Date Modified Username Field Change
2012-03-14 09:22 maybee New Issue
2012-03-26 08:48 alessio Note Added: 0003643
2012-04-05 01:38 maybee Note Added: 0003688
2016-09-02 07:59 ams077 Note Added: 0010630
2016-12-28 12:27 ludovic Severity major => tweak
2016-12-28 12:28 ludovic Note Added: 0011117
2020-04-28 15:29 heyakyra Tag Attached: usability
2020-04-28 15:30 heyakyra Tag Attached: inbox
2020-04-28 15:30 heyakyra Tag Attached: configuration
2020-04-28 15:30 heyakyra Tag Attached: dates
2020-04-28 15:32 heyakyra Note Added: 0014292
2020-04-28 15:35 heyakyra Note Added: 0014293