View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0003035 | SOGo | ActiveSync | public | 2014-12-19 18:29 | 2014-12-19 19:22 |
Reporter | Sigurd Holter | Assigned To | ludovic | ||
Priority | normal | Severity | major | Reproducibility | always |
Status | resolved | Resolution | no change required | ||
Platform | [Server] Linux | OS | RHEL/CentOS | OS Version | 7 |
Product Version | 2.2.12a | ||||
Summary | 0003035: SOGo hangs after "Change detected" | ||||
Description | After sorting for 8 minutes, SOGo hangs with 100% CPU usage for at least 35 minutes (and counting) after "Change detected, we push the content". | ||||
Tags | No tags attached. | ||||
Attach to the process using gdb and check where it hangs. |
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#0 0x00007fc6cf103c28 in XML_GetBuffer () from /usr/lib64/libexpat.so.1 |
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This is for a new process, which only has been going for 1-2 minutes after "Change detected ..." |
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Do again after more mitnutes. As you can see, nothing we can do, it's converting the response from XML to WBXML right now. Reduce the window size for the sync process, it'll make the response smaller. |
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SOGoMaximumSyncWindowSize = 50 is what I have now. Shall I post a new backtrace in 15 minutes or so ? |
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Sure. If you got 50, and 50 folders, that can generate 2500 messages. If each message averages 1 MB for example, that's 2.5GB of data to convert. |
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Stuck at the same place, it seems. I'll kill the process and set SOGoMaximumSyncWindowSize = 10 and then try again. |
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Ok, some data comes through now. So how should we interpret SOGoMaximumSyncWindowSize - is it the number of mails returned per folder, and the number of folders is potentially all folders in the mailbox structure ? Or does this number also limit the number of folders that are synced ? |
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Per folder. Where folder == a mail folder, a calendar or an address book. |
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Ok, thanks, that makes it more clear here how SOGo/EAS behaves. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2014-12-19 18:29 | Sigurd Holter | New Issue | |
2014-12-19 18:31 | ludovic | Note Added: 0007894 | |
2014-12-19 18:41 | Sigurd Holter | Note Added: 0007895 | |
2014-12-19 18:42 | Sigurd Holter | Note Added: 0007896 | |
2014-12-19 18:43 | ludovic | Note Added: 0007897 | |
2014-12-19 18:44 | Sigurd Holter | Note Added: 0007898 | |
2014-12-19 18:45 | ludovic | Note Added: 0007899 | |
2014-12-19 18:54 | Sigurd Holter | Note Added: 0007900 | |
2014-12-19 19:17 | Sigurd Holter | Note Added: 0007901 | |
2014-12-19 19:18 | ludovic | Note Added: 0007902 | |
2014-12-19 19:21 | Sigurd Holter | Note Added: 0007903 | |
2014-12-19 19:22 | ludovic | Status | new => resolved |
2014-12-19 19:22 | ludovic | Resolution | open => no change required |
2014-12-19 19:22 | ludovic | Assigned To | => ludovic |