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IDProjectCategoryView StatusLast Update
0004077SOGoBackend Mailpublic2017-03-10 08:45
Reporterchentao Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
Platform[Server] LinuxOSDebianOS Version8 (Jessie)
Product Version3.2.7 
Summary0004077: (unnecessary ?) error message if you click on "Other Users" label
Description

I don't really know if it's a bug, or if it's supposed to work like that, but it's a bit confusing and took me almost an hour to figure out

In the mail module, if you click on "Others Users" the shared folders don't unfold, instead SOGo tries to access a (not existing) "Other users" IMAP folder. SOGo log shows :

Mar 10 09:39:39 sogod [22553]: [ERROR] <0x0x7f590fd08450[NGImap4Connection]> could not select URL: imaps://john.doe@mail.example.net/Other%20Users/: {RawResponse = "{ResponseResult = {description = \"Mailbox does not exist\"; result = no; tagId = 8; }; ok = {CLOSED = Ok; }; }"; reason = "Mailbox does not exist"; result = 0; }

Of course if you click on the folder icon instead of the "Other Users" label, everything works fine.

I think clicking on the label should unfold the shared folders. Or at least, it shouldn't produce a (wrong) error message in the logs.

Steps To Reproduce
  • Click on "Other users" label
  • Check log files
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Issue History

Date Modified Username Field Change
2017-03-10 08:45 chentao New Issue