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IDProjectCategoryView StatusDate SubmittedLast Update
0004187SOGoBackend Calendarpublic2017-06-06 08:372017-06-28 11:00
Assigned Toludovic 
Platform64OSUbuntuOS Version16.04
Product Version 
Target VersionFixed in Version 
Summary0004187: SubscribedFolders overritten
DescriptionEAS-Users loosing their subscribed folders from time-to-time, three random subscriptions are left.

Few weeks ago we did a initial basic json import to set SubscribedFolders and others values for all users. (sogo-tool user-preferences set settings <user> Calendar -f calendar_all.json)
The affected users use Outlook 2013 and one Smartphone with EAS *only*, it happen at least once to all of them. SOGo Webusers/Thunderbird/iCalendar Users never had an issue.

I did diff of c_settings field from a backup. The Values FolderDisplayNames and SubscribedFolders only contains three entries.

SOGo 3.2.9-1
Dovecot 1:2.2.22-1ubuntu2.4
Outlook 2013 (maybe 2016)
Additional Informationif desired I can send the c_settings dump before/after & template (contains personal ames etc...)
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
duplicate of 0003988resolvedfrancis Subscription to calendars deleted when database is unreachable 

-  Notes
User avatar (0011969)
ludovic (administrator)
2017-06-16 11:39

So it happens if Bob uses both Outlook 2013 over EAS and a mobile device over EAS? So EAS devices on the same account?
ste (reporter)
2017-06-20 05:01

yes, same Account via EAS Outlook/Mobile. But in the meantime we moved Outlook to IMAP/CalDav and have only mobile Devices connected via EAS - it still happend. IMAP&CalDav mobile users don't report this issue.

How to debug? is there a specific URI string to look out?

- Issue History
Date Modified Username Field Change
2017-06-06 08:37 ste New Issue
2017-06-16 11:39 ludovic Note Added: 0011969
2017-06-20 05:01 ste Note Added: 0011993
2017-06-28 11:00 ludovic Relationship added duplicate of 0003988
2017-06-28 11:00 ludovic Status new => resolved
2017-06-28 11:00 ludovic Resolution open => duplicate
2017-06-28 11:00 ludovic Assigned To => ludovic

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