View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0004319 | SOGo | Web Calendar | public | 2017-10-19 15:14 | 2018-03-15 10:36 |
Reporter | fsoyer | Assigned To | francis | ||
Priority | high | Severity | minor | Reproducibility | unable to reproduce |
Status | closed | Resolution | unable to reproduce | ||
Platform | [Server] Linux | OS | RHEL/CentOS | OS Version | 7 |
Product Version | 3.2.10 | ||||
Summary | 0004319: For one and only one user, his personal calendar appear suddenly twice | ||||
Description | For one and only one user, his personal calendar appear suddenly twice. All events also appears twice. How and where are stored the calendar ? In db ? How can I debug this and suppress the second "bad" calendar ? Thanks | ||||
Tags | No tags attached. | ||||
I would do a backup with sogo-tool and check, if it is in there twice. |
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I post some screenshots. Please give us hope, or at least some suggestions ;) |
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Thanks Christian, |
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Well. I tried to backup-remove-restore the user. What appends is that when restoring it, sogo-tool lists the record it restored, but no events nor no contacts appears in the GUI. Having a doubt, I restart memcached and... All appear in one calendar as expected, but all preferences (colors, shared calendars...) was resetted. Can memcached be a part of the problem ? The datas are personal datas of the user, so I can't publish them. Is there a way to send you the sogo-tool backup if you would analyze it ? |
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OK : thinking at what appends at last try, and to repair the user's calendar, I've decided to remove it, restore his datas (so he has only one calendar), but not his preferences, re-entered manually. His environment is clean for now. But it would nice, for later, if you could examine the backup and tell us what append ? |
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If you find a constant way to reproduce the issue, please document it. |
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Hi, |
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Date Modified | Username | Field | Change |
---|---|---|---|
2017-10-19 15:14 | fsoyer | New Issue | |
2017-10-20 07:30 | Christian Mack | Note Added: 0012386 | |
2017-10-20 07:37 | fsoyer | File Added: agenda_double_OT.png | |
2017-10-20 07:37 | fsoyer | File Added: agenda_double_OT_1.png | |
2017-10-20 07:37 | fsoyer | File Added: agenda_double_OT_2.png | |
2017-10-20 07:40 | fsoyer | Note Added: 0012388 | |
2017-10-20 13:22 | fsoyer | Note Added: 0012389 | |
2017-10-20 13:22 | fsoyer | Note Edited: 0012389 | |
2017-10-22 09:35 | fsoyer | Note Added: 0012393 | |
2017-10-22 10:15 | fsoyer | Note Added: 0012394 | |
2018-03-13 19:38 | ludovic | Note Added: 0012678 | |
2018-03-13 19:38 | ludovic | Severity | major => minor |
2018-03-15 08:32 | fsoyer | Note Added: 0012704 | |
2018-03-15 10:36 | francis | Status | new => closed |
2018-03-15 10:36 | francis | Assigned To | => francis |
2018-03-15 10:36 | francis | Resolution | open => unable to reproduce |