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IDProjectCategoryView StatusDate SubmittedLast Update
0004345SOGoWeb Calendarpublic2017-11-28 08:352018-01-12 19:22
Reporterrci Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionsuspended 
Platform[Server] LinuxOSDebianOS Version8 (Jessie)
Product Version3.2.10 
Summary0004345: web interface: tasks are not displayed
Description

One user reported problems with task display in SOGo web interface.
Rotating dash dies not stop, Error message "Request faild" pops up and task display remains empty.

Task display and synchronization from e.g. Thunderbird works.

Steps To Reproduce

Only reproducible in one user account.

TagsNo tags attached.

Activities

rci

rci

2017-11-28 08:41

reporter   ~0012443

When the error occurs sogo.log reports:

2017-11-28 07:53:54.924 sogod[11622] EXCEPTION: <NSException: 0x55de6e632a80> NAME:NSInvalidArgumentException REASON:nil argument for compare: INFO:(null)
Nov 28 07:53:54 sogod [11622]: <IP address> "GET /SOGo/so/<user id>/Calendar/taskslist?asc=1&day=20171128&filterpopup=view_incomplete&search=title_Category_Location&show_completed=0&sort=status&value= HTTP/1.1" 501 0/0 0.057 - - 0
Nov 28 07:53:54 sogod [11637]: <IP address> "POST /SOGo/so/<user id>/Calendar/saveSelectedList HTTP/1.1" 204 0/24 0.087 - - 316K
ludovic

ludovic

2017-11-28 13:44

administrator   ~0012453

Please generate a stack trace:

https://sogo.nu/nc/support/faq/article/how-do-i-debug-sogo.html
rci

rci

2017-12-04 10:22

reporter   ~0012460

Problem (somehow) solved.
The reason was an invalid task in the calendar.

Remark: It may be a good idea to provide a tool to identify the invalid entry. Stack tracing is not really a preferred method on a production system.

Issue History

Date Modified Username Field Change
2017-11-28 08:35 rci New Issue
2017-11-28 08:41 rci Note Added: 0012443
2017-11-28 13:44 ludovic Note Added: 0012453
2017-12-04 10:22 rci Note Added: 0012460
2018-01-12 19:22 ludovic Status new => closed
2018-01-12 19:22 ludovic Assigned To => ludovic
2018-01-12 19:22 ludovic Resolution open => suspended