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IDProjectCategoryView StatusDate SubmittedLast Update
0004464SOGoWeb Mailpublic2018-05-13 10:182018-05-16 11:59
Reporterbero 
Assigned Tofrancis 
PrioritynormalSeveritymajorReproducibilityhave not tried
StatusclosedResolutionno change required 
PlatformLinuxOSOpenMandriva LxOS Version4.0
Product Version4.0.0 
Target VersionFixed in Version 
Summary0004464: No email sender available after update from 3.1 to 4.0.0 with users in SQL
DescriptionAfter upgrading a SOGo installation from 3.1 to 4.0.0, reading emails still works perfectly. But writing (or replying) is broken: I can enter recipient, message, Cc etc. as usual, but it can't seem to figure out what my sender address is. Instead, I see a dropdown box for "From:", but opening it shows an empty box instead of possible sender addresses. Sending the message is disabled (probably because From: can't be blank, but there's no way to make it non-blank).

SOGo does know who I am because my correct name and email address and gravatar icon are displayed on the top-left in the mail reading interface.
Adding another IMAP account doesn't help.

Users are stored in a MariaDB database.

        SOGoUserSources =
        (
                {
                        type = sql;
                        id = directory;
                        viewURL = "mysql://****:****@localhost:3306/mail/users";
                        canAuthenticate = YES;
                        isAddressBook = YES;
                        userPasswordAlgorithm = sha256;
                }
        );

I don't see anything suspicious in the log.

May 13 16:13:51 sogod [5007]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail HTTP/1.1" 302 0/0 0.053 - - 0
May 13 16:13:51 sogod [5007]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail/view HTTP/1.1" 200 18594/0 0.180 78508 76% 0
May 13 16:13:51 sogod [5007]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Calendar/alarmslist?browserTime=1526220831 HTTP/1.1" 200 63/0 0.022 - - 0
May 13 16:13:51 sogod [5007]: <0x0x55a1dfde7c20[NGImap4Client]> TLS started successfully.
May 13 16:13:52 sogod [11863]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail/0/view HTTP/1.1" 200 914/0 0.311 - - 0
May 13 16:13:52 sogod [5007]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail/1/view HTTP/1.1" 200 914/0 0.408 - - 0
May 13 16:13:55 sogod [11863]: 185.184.176.69 "POST /SOGo/so/bero@lindev.ch/Mail/0/folderINBOX/view HTTP/1.1" 200 279584/48 2.956 - - 1M
May 13 16:13:56 sogod [11863]: <0x0x55a1dfa80e60[NGImap4Client]> TLS started successfully.
May 13 16:13:56 sogod [11863]: 185.184.176.69 "POST /SOGo/so/bero@lindev.ch/Mail/unseenCount HTTP/1.1" 200 50/47 1.432 - - -1328K
May 13 16:14:03 sogod [11863]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail//UIxMailPopupView HTTP/1.1" 200 14456/0 0.184 57878 75% 0
May 13 16:14:03 sogod [11863]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Calendar/alarmslist?browserTime=1526220843 HTTP/1.1" 200 63/0 0.016 - - 0
May 13 16:14:03 sogod [11863]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail/0/compose HTTP/1.1" 201 78/0 0.228 - - 0
May 13 16:14:03 sogod [11863]: 185.184.176.69 "GET /SOGo/so/bero@lindev.ch/Mail/0/folderDrafts/newDraft1526220843-1/edit HTTP/1.1" 200 92/0 0.220 - - 0
Steps To ReproduceInstall old sogo, work with it
update to 4.0
try to send an email through the webmail interface
TagsNo tags attached.
Attached Files

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-  Notes
User avatar (0012874)
francis (administrator)
2018-05-13 11:24

Try to restart your web server and empty your browser's cache.
(0012885)
bero (reporter)
2018-05-16 11:43

Thanks, works now...

- Issue History
Date Modified Username Field Change
2018-05-13 10:18 bero New Issue
2018-05-13 11:24 francis Note Added: 0012874
2018-05-16 11:43 bero Note Added: 0012885
2018-05-16 11:59 francis Status new => closed
2018-05-16 11:59 francis Assigned To => francis
2018-05-16 11:59 francis Resolution open => no change required


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