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IDProjectCategoryView StatusDate SubmittedLast Update
0004665SOGowith SOGopublic2019-02-04 02:462019-02-14 19:10
Reporterscorpio518 Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionno change required 
PlatformX64OSUbuntu LinuxOS Version16.04 LTS
Product Version4.0.5 
Summary0004665: after upgrade: could not open MySQL4 connection to database 'sogo': Access denied for user 'sogo'@'localhost' (using password: Y
Description

After upgrading from version 3.x to 4.0.5 no more logins are possible.
affected are.
webclient as well Outlook and any mobile devices.

TagsNo tags attached.

Activities

ludovic

ludovic

2019-02-04 12:57

administrator   ~0013313

Show your complete SOGo and SOPE packages list.

Normally that error is from your database server, preventing SOGo logins, not SOGo itself. Look using "mysql -u .. -h localhost -p" to see if you can reach the db.
ludovic

ludovic

2019-02-14 19:10

administrator   ~0013357

No feedback provided, closing.

Issue History

Date Modified Username Field Change
2019-02-04 02:46 scorpio518 New Issue
2019-02-04 12:57 ludovic Note Added: 0013313
2019-02-14 19:10 ludovic Note Added: 0013357
2019-02-14 19:10 ludovic Status new => closed
2019-02-14 19:10 ludovic Assigned To => ludovic
2019-02-14 19:10 ludovic Resolution open => no change required