View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0004708 | SOGo | Backend Mail | public | 2019-03-21 14:03 | 2020-09-30 13:58 |
Reporter | war | Assigned To | francis | ||
Priority | normal | Severity | minor | Reproducibility | have not tried |
Status | closed | Resolution | fixed | ||
Platform | Ubuntu | OS | Ubuntu | OS Version | 18.04.1 |
Product Version | 4.0.7 | ||||
Summary | 0004708: sogo 4.0.7 - cannot send message: (smtp) authentication failure | ||||
Description | After upgrade to sogo_4.0.7.20190321-1_amd64.deb sending mail via Web interface does not work. Last (definately) good version: sogo_4.0.7.20190321-1_amd64.deb | ||||
Steps To Reproduce | Open web interface | ||||
Tags | No tags attached. | ||||
What error messages do you get in your sogo.log? |
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This is the log from starting a session to writing the message. ... ... When pressing the send icon, the window turns from green to red and gives the error message. No further log entry written. In postfix there is no mail sent. /var/log/mail.log I attached two screen shots for this I have replaced username with "user" as it happens with different users |
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It looks like you set SOGoSMTPAuthenticationType. Fix your SASL authentication in Postfix or disable it in SOGo. |
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SOGoSMTPAuthenticationType = PLAIN is the default and currently the only option. As I stated before: Sending did work (no issue with 4.0.6 and the first few 4.0.7 rollouts). There was absolutely NO change in postfix and dovecot setup. SASL is set up and works fine. It's SOGo that is broken. Your suggestion is not a solution that is technically viable. |
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Some more additions: I just upgraded to the latest daily build (sogo_4.0.7.20190323-1_amd64.deb) I also followed the hint of yours and disabled the SOGoSMTPAuthenticationType = PLAIN entry in sogo.conf. Now sending works again. This, however, implies that the documentation is misleading: D: SOGoSMTPAuthenticationType: Activate SMTP authentication and specifies which type is in use. Current, only PLAIN is supported and other values will be ignored. I interpreted this as being the default (which it obviously is not). So there are two settings: DEFAULT and PLAIN. Maybe you want to extend this to be more specific. Thanks for the hint which was helpful after all (and thanks for the software which - when operational - is great). |
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When you set |
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Date Modified | Username | Field | Change |
---|---|---|---|
2019-03-21 14:03 | war | New Issue | |
2019-03-22 08:26 | Christian Mack | Note Added: 0013487 | |
2019-03-22 10:51 | war | Note Added: 0013489 | |
2019-03-22 10:52 | war | File Added: Screenshot from 2019-03-22 11-50-25.png | |
2019-03-22 10:52 | war | File Added: Screenshot from 2019-03-22 11-50-53.png | |
2019-03-22 11:20 | war | Note Edited: 0013489 | |
2019-03-22 11:21 | war | Note Edited: 0013489 | |
2019-03-22 19:45 | francis | Note Added: 0013490 | |
2019-03-23 11:30 | war | Note Added: 0013491 | |
2019-03-23 11:42 | war | Note Added: 0013492 | |
2020-09-30 13:58 | francis | Assigned To | => francis |
2020-09-30 13:58 | francis | Status | new => closed |
2020-09-30 13:58 | francis | Resolution | open => fixed |
2020-09-30 13:58 | francis | Note Added: 0014873 |