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IDProjectCategoryView StatusDate SubmittedLast Update
0004727SOGoWeb Mailpublic2019-04-08 14:522019-08-06 03:43
ReporterASolana 
Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
StatusnewResolutionopen 
Platform[Server] LinuxOSUbuntuOS Version16.04 LTS
Product Version4.0.7 
Target VersionFixed in Version 
Summary0004727: In some cases, body message not displayed and lost when replied or forwarded
DescriptionIn some cases, body message not displayed and lost when replied or forwarded.

Thunderbird is able to read this kind of message.
Steps To ReproduceI've attached a message with this issue.
TagsNo tags attached.
Attached Fileseml file icon 1041857.eml [^] (7,966 bytes) 2019-04-08 14:52
png file icon 2019-04-08.miss.without.body.sogo-2.png [^] (69,305 bytes) 2019-04-08 14:57

- Relationships Relation Graph ] Dependency Graph ]
duplicate of 0004513resolvedludovic HTML body contents are not displayed in some messages 

-  Notes
(0013661)
Eslam.Basyouni (reporter)
2019-07-07 03:41

i have the same issue with Arabic when anyone send mail from outlook and the encoding is Arabic (windows-1256) it come to sogo with bad character kinldy look at this https://lists.inverse.ca/sogo/arc/users/2019-07/msg00001.html [^]
(0013683)
ASolana (reporter)
2019-07-30 05:25

Issue is still appearing in SOGo 4.0.8.
User avatar (0013690)
ludovic (administrator)
2019-08-01 11:39

Problem here is that the mail is a multipart/mixed with two text parts - one HTML and one plain. When replying, SOGo picks one of the two instead of combining them.

- Issue History
Date Modified Username Field Change
2019-04-08 14:52 ASolana New Issue
2019-04-08 14:52 ASolana File Added: 1041857.eml
2019-04-08 14:57 ASolana File Added: 2019-04-08.miss.without.body.sogo-2.png
2019-04-08 15:00 francis Relationship added duplicate of 0004513
2019-07-07 03:41 Eslam.Basyouni Note Added: 0013661
2019-07-30 05:25 ASolana Note Added: 0013683
2019-08-01 11:39 ludovic Note Added: 0013690


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