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IDProjectCategoryView StatusLast Update
0005040SOGoWeb Mailpublic2020-05-29 04:24
ReporterDancerbus Assigned To 
PriorityhighSeveritymajorReproducibilityalways
Status newResolutionopen 
Product Versionnightly master 
Summary0005040: High server CPU load and errors in logs when opening message with large pdf attached in webmail
Description

Getting high CPU usage (up to 100%) when message with couple large pdf attachments being opened in Web Mail.

Errors are logged to /var/log/sogo/sogo.log

May 28 13:37:26 sogod [3534]: [ERROR] <0x0x55cc2a728bd0[UIxMailRenderingContext]> found no viewer for MIME type: application/pdf
May 28 13:37:26 sogod [3534]: [ERROR] <0x0x55cc2a728bd0[UIxMailRenderingContext]> found no viewer for MIME type: application/pdf

TagsNo tags attached.

Activities

Christian Mack

Christian Mack

2020-05-29 02:58

developer   ~0014386

Those errors are harmless.
They only state the obvious fact, that SOGo is not capable of displaying PDF.
Therefore it only will provide it as download.

Is that high CPU state also true for emails with other large attachments like images?

Dancerbus

Dancerbus

2020-05-29 04:24

reporter   ~0014387

Thank you for your response.
I rechecked and it appears that high CPU load happens for 1 particular message. Unfortunately i can't provide it as a sample.

Issue History

Date Modified Username Field Change
2020-05-28 07:07 Dancerbus New Issue
2020-05-29 02:58 Christian Mack Note Added: 0014386
2020-05-29 04:24 Dancerbus Note Added: 0014387