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IDProjectCategoryView StatusLast Update
0005148SOGoWeb Mailpublic2020-10-23 12:15
Reporterrof Assigned To 
Status newResolutionopen 
Product Version5.0.0 
Summary0005148: E-Mails are sometimes not selectable

In SOGo we have from time to time the behavior that users can not select mails correctly (for mass processing). Now we have found a way to reproduce this:
1.) Select multiple mails in one mail folder (e.g. Inbox)
2.) Change to another mail folder (e.g. Sent)
3.) Return to the original folder and try to mark a new mail

Unfortunately the mails are still marked, but the boxes for them are not marked. So we accidentally moved more mails than we wanted by Drag'n'Drop. Also the mails in these constellations sometimes can't be selected anymore, or only if no box is activated (i.e. inverse to normal).

I hope I could describe it comprehensibly?! The problem also exists in the demo system.

TagsNo tags attached.




2020-09-03 09:00

reporter   ~0014741

It would be better to reset the selected mails after an folder change



2020-10-23 12:15

reporter   ~0014904

Same issue in 4.0.8 version with Ubuntu 18.04.

I was able to reproduce the following behavior using Firefox and Chrome browsers:

    • Enter in folder A:
      1.1 Select any message
      1.2 Then click the "Select All" button, all messages will be selected
  1. Enter in folder B:
    2.1 Select any message
    Then ALL messages are selected except the one you initially wanted to select !!!

If the user does not notice the almost all selected messages and then execute any action ( "Copy to" , "Move to..", Delete) a lot of problmes appear.

Sometimes you have to enter in several folders In order to reproduce this issue.

Issue History

Date Modified Username Field Change
2020-09-03 08:57 rof New Issue
2020-09-03 09:00 rof Note Added: 0014741
2020-10-23 12:15 ASolana Note Added: 0014904