View Issue Details

IDProjectCategoryView StatusLast Update
0005739SOGoBackend Mailpublic2023-05-12 10:22
Reportermarkus.grandpre Assigned Tosebastien  
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version5.8.2 
Fixed in Version5.8.3 
Summary0005739: Problems when moving email into Drafts folder
Description

Members of University of Konstanz reported that the content of an email is not accessible anymore once it has been moved into Drafts (German "Entwürfe") folder.

Steps To Reproduce

Move email from Inbox (German "Posteingang") to folder Drafts (German "Entwürfe"). E-Mail is visible in Drafts folder but content is not visible.

Additional Information

When I tried to reproduce this error with Thunderbird email client, no error had occurred at all, the content of an email that has been moved from Inbox to Drafts folder was accessible.

TagsNo tags attached.

Activities

markus.grandpre

markus.grandpre

2023-04-14 12:15

reporter  

Screenshot_20230414_141144.png (79,156 bytes)   
Screenshot_20230414_141144.png (79,156 bytes)   
sebastien

sebastien

2023-04-17 13:48

administrator   ~0016836

Hi did you tried with latest nightly build ?

markus.grandpre

markus.grandpre

2023-04-17 13:59

reporter   ~0016837

No, I didn't. I think that the last stable version has been installed. But i am not sure. Our mail admin Christian Mack is currently in vacation. He is capable to install a new nightly build in our productive environment.

sebastien

sebastien

2023-04-17 15:09

administrator   ~0016838

It may be related to 0005721 - you can test the workaround instead

Sebastien

markus.grandpre

markus.grandpre

2023-04-19 09:22

reporter   ~0016847

Members of University of Konstanz also report that the content of an email is not accessible anymore once it has been moved into Sent (German "Gesendet") folder. Due to Bug 0005721 checked that the To header was set. So I think the moving/copying may have caused this error.

markus.grandpre

markus.grandpre

2023-04-19 09:24

reporter   ~0016848

Btw: This is the email that has been moved to Sent folder:

Subject: Re: Libero
From: Birgit Fischer <Birgit.Fischer@uni-konstanz.de>
Date: Mon, 17 Apr 2023 15:39:53 +0200
To: "Mangold, Birgit" <mangold@adbk.mhn.de>
Message-ID: <b5d8d62e-02f5-83b3-f35b-3c1665e27e9a@uni-konstanz.de>
Importance: normal
Content-Type: multipart/mixed; boundary="----9K4JT6PFGIQ4L4N8SG9OUGU6CD1TXL"
MIME-Version: 1.0

sebastien

sebastien

2023-04-19 10:15

administrator   ~0016849

Can you provide eml ?

markus.grandpre

markus.grandpre

2023-04-19 11:15

reporter   ~0016850

I already did (see posting 0016848). This little eml snippen is all i got when I opened the source code of the email in Sent folder.

sebastien

sebastien

2023-04-24 09:01

administrator   ~0016867

Hi Markus,

I have imported the message in 0016848 and got no issue when moving in draft folder (SOGo latest nightly).
Maybe you can try to import and reproduce on demo.sogo.nu

Sebastien

Christian Mack

Christian Mack

2023-05-11 06:30

developer   ~0016953

Hi Sebastien

This seems to be fixed in the nightly Version 5.8.2 (@sogo-build.alinto.int 202305092258).
Therefore you can close this report.

sebastien

sebastien

2023-05-12 10:21

administrator   ~0016957

Thank you Christian !

Sebastien

Issue History

Date Modified Username Field Change
2023-04-14 12:15 markus.grandpre New Issue
2023-04-14 12:15 markus.grandpre File Added: Screenshot_20230414_141144.png
2023-04-17 13:48 sebastien Note Added: 0016836
2023-04-17 13:49 sebastien Assigned To => sebastien
2023-04-17 13:49 sebastien Status new => feedback
2023-04-17 13:59 markus.grandpre Note Added: 0016837
2023-04-17 13:59 markus.grandpre Status feedback => assigned
2023-04-17 15:09 sebastien Note Added: 0016838
2023-04-17 15:10 sebastien Status assigned => feedback
2023-04-19 09:22 markus.grandpre Note Added: 0016847
2023-04-19 09:22 markus.grandpre Status feedback => assigned
2023-04-19 09:24 markus.grandpre Note Added: 0016848
2023-04-19 10:15 sebastien Note Added: 0016849
2023-04-19 11:15 markus.grandpre Note Added: 0016850
2023-04-24 09:01 sebastien Note Added: 0016867
2023-04-24 09:01 sebastien Status assigned => feedback
2023-05-11 06:30 Christian Mack Note Added: 0016953
2023-05-12 10:21 sebastien Note Added: 0016957
2023-05-12 10:22 sebastien Status feedback => resolved
2023-05-12 10:22 sebastien Resolution open => fixed
2023-05-12 10:22 sebastien Fixed in Version => 5.8.3