View Issue Details

IDProjectCategoryView StatusLast Update
0001876SOGoBackend Generalpublic2012-11-18 15:20
Reporterchrroessner Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionfixed 
Product Versionnightly v2 
Summary0001876: MODIFICATION_FAILED in thunderbird
Description

lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise

dpkg -l sogo | grep sogo
ii sogo 2.0.0.20120713-1

  • Thunderbird 10 ESR
  • using soho-integrator with connector and lightning

Description:

For some reasons, the thunderbird calendar today showed an error "MODIFICATION_FAILED"

The following is the text that was shown, when clicking on details in the error dialog box:

Status-Code: 502, Fehlerhafter Gateway (Proxy-Konfiguration?).

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>502 Proxy Error</title>
</head><body>
<h1>Proxy Error</h1>
<p>The proxy server received an invalid
response from an upstream server.<br />
The proxy server could not handle the request em>/SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980</em.<p>
Reason: <strong>Error reading from remote server</strong></p></p>
<hr>
<address>Apache/2.2.22 (Ubuntu) Server at sogo.roessner-net.de Port 443</address>
</body></html>

And this was shown in error.log of the Apache server:

[Sat Jul 14 19:40:07 2012] [notice] Apache/2.2.22 (Ubuntu) PHP/5.3.10-1ubuntu3.2 with Suhosin-Patch mod_ssl/2.2.22 OpenSSL/1.0.1 configured -- resuming normal operations
[Sat Jul 14 19:40:36 2012] [error] [client 193.239.105.231] (20014)Internal error: proxy: error reading status line from remote server 127.0.0.1:20000
[Sat Jul 14 19:40:36 2012] [error] [client 193.239.105.231] proxy: Error reading from remote server returned by /SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980
[Sat Jul 14 19:46:32 2012] [error] [client 193.239.105.231] (20014)Internal error: proxy: error reading status line from remote server 127.0.0.1:20000
[Sat Jul 14 19:46:32 2012] [error] [client 193.239.105.231] proxy: Error reading from remote server returned by /SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980
[Sat Jul 14 19:47:02 2012] [error] [client 193.239.105.231] (20014)Internal error: proxy: error reading status line from remote server 127.0.0.1:20000
[Sat Jul 14 19:47:02 2012] [error] [client 193.239.105.231] proxy: Error reading from remote server returned by /SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980
[Sat Jul 14 19:58:47 2012] [error] [client 193.239.105.231] (20014)Internal error: proxy: error reading status line from remote server 127.0.0.1:20000
[Sat Jul 14 19:58:47 2012] [error] [client 193.239.105.231] proxy: Error reading from remote server returned by /SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980
[Sat Jul 14 19:58:54 2012] [error] [client 193.239.105.231] (20014)Internal error: proxy: error reading status line from remote server 127.0.0.1:20000
[Sat Jul 14 19:58:54 2012] [error] [client 193.239.105.231] proxy: Error reading from remote server returned by /SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980
[Sat Jul 14 20:00:34 2012] [error] [client 193.239.105.231] (20014)Internal error: proxy: error reading status line from remote server 127.0.0.1:20000
[Sat Jul 14 20:00:34 2012] [error] [client 193.239.105.231] proxy: Error reading from remote server returned by /SOGo/dav/de10008@srvint.net/Calendar/personal/3678-4FF85E80-A5-5F87D980

Additional Information

There is no solution yet. If I reset the calendar cache, Thunderbird closes and restarts and reloads all calendar data without errors, but on next restart, the same error occurs again.

TagsNo tags attached.

Activities

wsourdeau

wsourdeau

2012-07-14 18:54

viewer   ~0004145

This is probably not a bug with SOGo but with your installation. Do you have any sogo log file with this?
If you have an installation issue, you should fill a support request...

chrroessner

chrroessner

2012-07-14 19:24

reporter   ~0004146

No, this is definitely not an installation issue.

There are no problems on 4 iOS devices nor on my Mac or a second Thunderbird client. Also the web interface is working for all parties perfectly.

The problem occurred by updating to the version shown above. The basic installation has not changed and all had worked before updating. Last update also update many SOPE packages as well.

chrroessner

chrroessner

2012-07-15 08:45

reporter   ~0004149

Last edited: 2012-07-15 09:22

I have done further testing this morning.

  • Using the iPad and creating a new test event inserts this into SOGo (checked with WebUI)
  • Opening the users Thunderbird client, the event is not shown (you get the error message talked about)
  • Resetting the calendar cache restarts Thunderbird and retrieves all data including the new test event
  • Pressing directly on reload external calendars brings back the error message shown above.

So in my opinion this does not look like a configuration issue, does it? ;-)

Here are the package versions:

ii libsope-appserver4.9 4.9.r1664.20120711 SOPE application server libraries
ii libsope-core4.9 4.9.r1664.20120711 Core libraries of the SOPE application server
ii libsope-gdl1-4.9 4.9.r1664.20120711 GNUstep database libraries for SOPE
ii libsope-ldap4.9 4.9.r1664.20120711 SOPE libraries for LDAP access
ii libsope-mime4.9 4.9.r1664.20120711 SOPE libraries for MIME processing
ii libsope-xml4.9 4.9.r1664.20120711 SOPE libraries for XML processing
ii sope4.9-gdl1-postgresql 4.9.r1664.20120711 PostgreSQL connector for SOPE's fork of the GNUstep database environment
ii sope4.9-libxmlsaxdriver 4.9.r1664.20120711 XML Parser for SOPE's SAX engine

dpkg -l | grep sogo
ii sogo 2.0.0.20120713-1 a modern and scalable groupware

Uploaded sogo.log with debugging enabled:

sogod LDAPDebugEnabled YES
sogod SoDebugObjectTraversal YES
sogod GCSFolderStoreDebugEnabled YES
sogod SoSecurityManagerDebugEnabled YES
sogod OCSFolderManagerSQLDebugEnabled YES
sogod GCSFolderDebugEnabled YES
sogod SOGoDebugRequests YES
sogod PGDebugEnabled YES
sogod SOGoUIxDebugEnabled YES

2012-07-15 09:21

 

sogo.log (14,672 bytes)
chrroessner

chrroessner

2012-07-15 18:25

reporter   ~0004150

Not pretty sure, but I found some threads concerning event race conditions.

I found out that this might be a conflict between iPad and Thunderbird and I have set

sogod SOGoiPhoneForceAllDayTransparency YES

After that I exported all addresses and events, killed the soho user with soho-tool and reimported all data and at least for today, the error messages are gone.

If this is the source of the problem, it still would be great, if Thunderbird would give a better error message than this stupid MODIFICATION_FAILED.

Please leave that bug open at least for some days and let me see, if the steps I did solved it forever or if the problem returns in nearer future. Thanks

Christian Mack

Christian Mack

2012-10-15 13:00

developer   ~0004663

@chrroessner
Is it fixed?

ludovic

ludovic

2012-11-18 15:20

administrator   ~0004885

No feedback provided in months, closing.

Issue History

Date Modified Username Field Change
2012-07-14 18:13 chrroessner New Issue
2012-07-14 18:54 wsourdeau Note Added: 0004145
2012-07-14 19:24 chrroessner Note Added: 0004146
2012-07-15 08:45 chrroessner Note Added: 0004149
2012-07-15 08:46 chrroessner Note Edited: 0004149
2012-07-15 09:20 chrroessner Note Edited: 0004149
2012-07-15 09:21 chrroessner File Added: sogo.log
2012-07-15 09:22 chrroessner Note Edited: 0004149
2012-07-15 18:25 chrroessner Note Added: 0004150
2012-10-15 13:00 Christian Mack Note Added: 0004663
2012-11-18 15:20 ludovic Note Added: 0004885
2012-11-18 15:20 ludovic Status new => closed
2012-11-18 15:20 ludovic Resolution open => fixed