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IDProjectCategoryView StatusDate SubmittedLast Update
0002594SOGo IntegratorBackend Generalpublic2014-01-30 07:302016-05-11 14:57
Assigned Toludovic 
PlatformOSCentOSOS Version6.5
Product Version 
Target VersionFixed in Version 
Summary0002594: Thunderbird and mail tags
DescriptionAfter upgrade to SOGo 2.1.1b-1 and TB we cannot use mail tags anymore. We use the latest version of lightning (, sogo-connector (24.0.2) and sogo-integrator (24.0.3).
I see that the standard mail tags are stored in the sogo database, but all changes made in TB will not be stored in the database.
After a restart of TB all changes are gone.
Steps To ReproduceOpen Thunderbird, add a new mail tag, reopen Thunderbird, mail tag is gone
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
has duplicate 0002857new Email tag are reset to default when installing SOGo 

-  Notes
john.cobley (reporter)
2014-01-30 09:55

I also see this using server version 1.3.9
User avatar (0006551)
francis (administrator)
2014-02-18 15:15

Do you use the "New tag..." popup menu option to create new tags? If so, try the latest nightly build of the SOGo Connector (24.0.4): [^]
Wagenknecht (reporter)
2014-02-19 07:30

With the new version of the connector I can create a mail tag in TB and it will be there after a new start of TB. I can assign it a mail or remove it from a mail without any problems.
But I can not delete a mail tag. Then the tag will be back again after a restart of TB.
john.cobley (reporter)
2014-02-19 07:56
edited on: 2014-02-19 08:02

I am still losing tags after a TB restart. I've tried using the the 24.0.4 version of the connector with the 24.0.3 and 24.0.4 versions of the integrator.

I'll also add that it has removed my default Thunderbird tags. On the server I can see tagged earlier using Thunderbid without the connector/integrator installed.

mra (reporter)
2014-03-31 10:02

I saw a similiar behavior, but IMHO that is a Thunderbird Error ...
Wagenknecht (reporter)
2014-04-01 01:59

I don't think that this is a TB error.
If I deactivate the tag synchronization from SOGo to TB in the integrator, everything works fine.
User avatar (0006818)
ludovic (administrator)
2014-04-02 16:01

Do you have any errors in the Thunderbird console when you start Thunderbird?
Wagenknecht (reporter)
2014-04-04 03:04

I get an error but I think that have nothing to do with the problem:

[JavaScript Warning: "Use of doQueryInterface() is deprecated and will be removed with the next release. Use XPCOMUtils.generateQI() instead.
1: [resource://calendar/modules/calUtils.jsm -> file:///usr/lib64/mozilla/extensions/%7B3550f703-e582-4d05-9a08-453d09bdfdc6%7D/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/calendar-js/calUtils.js:826 [^]] doQueryInterface
2: [jar:file:///usr/lib64/thunderbird/extensions/!/components/CalDAVACLManager.js:1335 [^]] cDACLM_QueryInterface
3: [resource://gre/modules/XPCOMUtils.jsm:271] null
4: [resource://calendar/modules/calProviderUtils.jsm:594] cal.ProviderBase.prototype.aclManager
5: [file:///usr/lib64/mozilla/extensions/%7B3550f703-e582-4d05-9a08-453d09bdfdc6%7D/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/components/calDavCalendar.js:1304 [^]] caldav_safeRefresh
6: [file:///usr/lib64/mozilla/extensions/%7B3550f703-e582-4d05-9a08-453d09bdfdc6%7D/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/components/calDavCalendar.js:2217 [^]] caldav_completeCheckServerInfo
7: [file:///usr/lib64/mozilla/extensions/%7B3550f703-e582-4d05-9a08-453d09bdfdc6%7D/%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D/components/calDavCalendar.js:2181 [^]] caldav_cPNS_oSC
8: [null:0] null
f_levente (reporter)
2014-04-16 11:41

Wagenknecht, there is a documentation somewhere about how to deactivate the tag syncronization? If not, can you please describe how to do it?

I have the same issue and it's really anoying the missing tags in TB as I use them all the time.
Wagenknecht (reporter)
2014-04-17 01:25

The following steps are necessary to deactivate the tag synchronization from SOGo to Thunderbird:

1. decompress the latest integrator plugin
2. edit the file chrome/content/messenger/mails-labels.js
3. search the function: synchronizeFromServer: function SIML_synchronizeFromServer() {
4. enter a "return;" after the function definition. It looks like

    synchronizeFromServer: function SIML_synchronizeFromServer() {
        let mailsLabelsListener = {
5. compress the files and install the integrator
f_levente (reporter)
2014-04-17 03:28

Thank you, now I can see the tags in TB :)

One small note: I had to remove the profile and let TB create a new profile for me, as uninstalling and re-installing the SOGo integrator plugin did not get back the tags (I'm on a Win7 box).
User avatar (0010111)
ludovic (administrator)
2016-05-11 14:57

Just tried again and mail labels synchronization works just fine with the latest extensions.

- Issue History
Date Modified Username Field Change
2014-01-30 07:30 Waganknecht New Issue
2014-01-30 09:55 john.cobley Note Added: 0006461
2014-02-18 15:15 francis Note Added: 0006551
2014-02-19 07:30 Wagenknecht Note Added: 0006554
2014-02-19 07:56 john.cobley Note Added: 0006555
2014-02-19 07:57 john.cobley Note Edited: 0006555 View Revisions
2014-02-19 08:02 john.cobley Note Edited: 0006555 View Revisions
2014-03-31 10:02 mra Note Added: 0006811
2014-04-01 01:59 Wagenknecht Note Added: 0006812
2014-04-02 16:01 ludovic Note Added: 0006818
2014-04-04 03:04 Wagenknecht Note Added: 0006830
2014-04-16 11:41 f_levente Note Added: 0006910
2014-04-17 01:25 Wagenknecht Note Added: 0006911
2014-04-17 03:28 f_levente Note Added: 0006913
2014-07-14 06:54 Christian Mack Relationship added has duplicate 0002857
2016-05-11 14:57 ludovic Note Added: 0010111
2016-05-11 14:57 ludovic Status new => closed
2016-05-11 14:57 ludovic Assigned To => ludovic
2016-05-11 14:57 ludovic Resolution open => suspended

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