0002816: ZEG: outlook error only with new users - SOGo

ID	Project	Category	View Status	Date Submitted	Last Update

0002816	SOGo	ZEG	public	2014-06-16 09:25	2014-12-30 18:02

Reporter	enricosx	Assigned To	ludovic
Priority	high	Severity	block	Reproducibility	always
Status	resolved	Resolution	suspended
Platform	ZEG-2.1.1b.ova	OS	ubuntu	OS Version	12.04
Product Version	2.2.5

Summary	0002816: ZEG: outlook error only with new users
Description	[Google Traslator] if I configure Outlook 2013 users sogo1, sogo2, sogo3 work properly. if I configure Outlook 2013 to a new user make with $ cyradm --auth plain --user imap localhost Password: (sogo) IMAP Password: (sogo) localhost> cm user/newuser clone sogo1, and change userid and uid appears in the error impossible to identify the name, connection to microsoft exchange is not available. to complete the task, you must have Outlook is online or offline
Steps To Reproduce	make new user cyradm --auth plain --user imap localhost Password: sogo localhost> cm user/enrico from webmin-> ldap-> clone sogo1 and change userid and uid to enrico
Additional Information	i start with ZEG-2.1.1b.ova, i try to resolve issue by update sogo with webmin -> package update cyradm --auth plain --user imap localhost localhost> info enrico {enrico}: duplicatedeliver: false lastpop: lastupdate: 16-Jun-2014 04:35:20 -0400 partition: default pop3newuidl: true sharedseen: false size: 0
Tags	No tags attached.

Date Modified	Username	Field	Change
2014-06-16 09:25	enricosx	New Issue
2014-06-16 09:28	enricosx	Note Added: 0007210
2014-12-30 18:02	ludovic	Note Added: 0007951
2014-12-30 18:02	ludovic	Status	new => resolved
2014-12-30 18:02	ludovic	Resolution	open => suspended
2014-12-30 18:02	ludovic	Assigned To	=> ludovic

enricosx 2014-06-16 09:28 reporter ~0007210	webmail work with user enrico

ludovic 2014-12-30 18:02 administrator ~0007951	With the latest ZEG, we don't use Cyrus anymore. Simply create the user in AD and provision it in OpenChange and it'll work.