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IDProjectCategoryView StatusDate SubmittedLast Update
0003039SOGoActiveSyncpublic2014-12-23 12:112015-01-01 21:02
Reporternetnode Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionsuspended 
PlatformApple iPhoneOSiOSOS Version8
Product Version2.2.12a 
Summary0003039: Unable to see folders or mail
Description

After upgrading to 2.2.12a the mail account on the iPhone is completely empty.

Looking at the sogo log with imap debugging on I can see a large number of errors similar to this :
S[0x7f5dfd9d3418]: 8 BAD Error in IMAP command SETANNOTATION: Unknown command.

At first I suspected http://www.sogo.nu/bugs/view.php?id=3018 but after upgrading dovecot to version 2.2.12 and trying with metadata both enable and disabled I get the same errors.

Accessing mail via the SOGo web interface work as expected and does not show these errors in the log file.

Steps To Reproduce

Dovecot 2.2.12
SOGo 2.2.12a
Open Inbox on IPhone

Additional Information

Log extract with imap_metadata = yes set in dovecot

Dec 23 12:05:01 sogod [3691]: <0x0x7fbbf1738e38[SOGoCache]> Using host(s) 'localhost' as server(s)
2014-12-23 12:05:01.674 sogod[3691] -[WEClientCapabilities initWithRequest:]: Unknown WebClient: user-agent='Apple-iPhone7C2/1202.440'
2014-12-23 12:05:01.676 sogod[3691] Note(SoObject): SoDebugKeyLookup is enabled!
2014-12-23 12:05:01.676 sogod[3691] Note(SoObject): SoDebugBaseURL is enabled!
2014-12-23 12:05:01.676 sogod[3691] Note(SoObject): relative base URLs are enabled.
2014-12-23 12:05:01.689 sogod[3691] WARNING: IMAP4 connection pooling is disabled!
2014-12-23 12:05:01.748 sogod[3691] Note(NGImap4Connection): using '/' as the IMAP4 folder separator.
S[0x7fbbf1ce6b78]: OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
C[0x7fbbf1ce11f8]: 1 login "xxxxxxx" "xxxxxxxx"
S[0x7fbbf1ce6b78]: 1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE METADATA] Logged in
C[0x7fbbf1ce11f8]: 2 capability
S[0x7fbbf1ce6b78]: CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE METADATA
S[0x7fbbf1ce6b78]: 2 OK Capability completed.
C[0x7fbbf1ce11f8]: 3 ID ("x-originating-ip" "xxx.xxx.xxx.xxx")
S[0x7fbbf1ce6b78]: ID ("name" "Dovecot")
S[0x7fbbf1ce6b78]: 3 OK ID completed.
C[0x7fbbf1ce11f8]: 4 LIST "" ""
S[0x7fbbf1ce6b78]: LIST (\Noselect) "." ""
S[0x7fbbf1ce6b78]: 4 OK List completed.
C[0x7fbbf1ce11f8]: 5 LSUB "" ""
S[0x7fbbf1ce6b78]: LSUB (\Trash) "." Trash
S[0x7fbbf1ce6b78]: LSUB () "." Trash.Notes
S[0x7fbbf1ce6b78]: LSUB () "." from_work
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.denyhosts"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.tiger"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Snort"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Ipcheck"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Uptimed"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.package changes"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.MLDonkey"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.cron-apt"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.AIDE"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Debconf"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.System Events"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Security Violations"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Nagios"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.tivo"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.Lire Reports"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.mail archive"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.cron"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.postmaster"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.webmaster"
S[0x7fbbf1ce6b78]: LSUB () "." "Server Reports.rkhunter"
S[0x7fbbf1ce6b78]: LSUB (\Junk) "." Junk
S[0x7fbbf1ce6b78]: LSUB () "." Debian
S[0x7fbbf1ce6b78]: LSUB () "." Debian.IPCheck
S[0x7fbbf1ce6b78]: LSUB () "." Debian.Security
S[0x7fbbf1ce6b78]: LSUB () "." Debian.Announce
--- CUT ---
S[0x7fbbf1ce6b78]: 5 OK Lsub completed.
C[0x7fbbf1ce11f8]: 6 namespace
S[0x7fbbf1ce6b78]: NAMESPACE (("" ".")) NIL NIL
S[0x7fbbf1ce6b78]: 6 OK Namespace completed.
C[0x7fbbf1ce11f8]: 7 list "" "" return (status (x-guid))
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports"
S[0x7fbbf1ce6b78]: STATUS "Server Reports" (X-GUID 4f15dd3289ef8554142500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.tivo"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.tivo" (X-GUID d21fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.denyhosts"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.denyhosts" (X-GUID 6d3a663937e78554bb2200007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.AIDE"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.AIDE" (X-GUID ec9b593b7eed8554ed2400007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.postmaster"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.postmaster" (X-GUID ef9b593b7eed8554ed2400007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Ipcheck"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Ipcheck" (X-GUID b9fa3d3ad8f48554cd2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.System Events"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.System Events" (X-GUID e81fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Debconf"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Debconf" (X-GUID d81fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Uptimed"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Uptimed" (X-GUID 87ba5d19daf48554d12500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.rkhunter"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.rkhunter" (X-GUID df1fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.MLDonkey"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.MLDonkey" (X-GUID eb9b593b7eed8554ed2400007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Nagios"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Nagios" (X-GUID d31fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.cron"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.cron" (X-GUID ee9b593b7eed8554ed2400007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.webmaster"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.webmaster" (X-GUID f09b593b7eed8554ed2400007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.mail archive"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.mail archive" (X-GUID ed9b593b7eed8554ed2400007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Lire Reports"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Lire Reports" (X-GUID d51fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.tiger"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.tiger" (X-GUID 47a37a045be78554d72200007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Security Violations"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Security Violations" (X-GUID da1fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.package changes"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.package changes" (X-GUID cf1fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.cron-apt"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.cron-apt" (X-GUID e01fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." "Server Reports.Snort"
S[0x7fbbf1ce6b78]: STATUS "Server Reports.Snort" (X-GUID 86ba5d19daf48554d12500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." Debian
S[0x7fbbf1ce6b78]: STATUS Debian (X-GUID e11fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." Debian.Announce
S[0x7fbbf1ce6b78]: STATUS Debian.Announce (X-GUID e71fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." Debian.Security
S[0x7fbbf1ce6b78]: STATUS Debian.Security (X-GUID d91fbc0f0af78554ea2500007823b501)
S[0x7fbbf1ce6b78]: LIST () "." Debian.IPCheck
S[0x7fbbf1ce6b78]: STATUS Debian.IPCheck (X-GUID e21fbc0f0af78554ea2500007823b501)
--- CUT ---
S[0x7fbbf1ce6b78]: LIST () "." INBOX
S[0x7fbbf1ce6b78]: STATUS INBOX (X-GUID b515bc29d8637654884600007823b501)
S[0x7fbbf1ce6b78]: 7 OK List completed.
C[0x7fbbf1ce11f8]: 10 setannotation "Server Reports.denyhosts" "/comment" ("value.priv" "goose_e6b_1a4991ee_2")
S[0x7fbbf1ce6b78]: 10 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 11 setannotation "Server Reports.package changes" "/comment" ("value.priv" "goose_e6b_1a4991ee_3")
S[0x7fbbf1ce6b78]: 11 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 13 setannotation "Mailing Lists.Shorewall" "/comment" ("value.priv" "goose_e6b_1a4991ee_5")
S[0x7fbbf1ce6b78]: 13 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 15 setannotation "Server Reports.tivo" "/comment" ("value.priv" "goose_e6b_1a4991ee_7")
S[0x7fbbf1ce6b78]: 15 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 16 setannotation "Server Reports.Uptimed" "/comment" ("value.priv" "goose_e6b_1a4991ee_8")
S[0x7fbbf1ce6b78]: 16 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 17 setannotation "Server Reports.mail archive" "/comment" ("value.priv" "goose_e6b_1a4991ee_9")
S[0x7fbbf1ce6b78]: 17 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 19 setannotation "Server Reports.Nagios" "/comment" ("value.priv" "goose_e6b_1a4991ee_b")
S[0x7fbbf1ce6b78]: 19 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 20 setannotation "Mailing Lists.opendb" "/comment" ("value.priv" "goose_e6b_1a4991ee_c")
S[0x7fbbf1ce6b78]: 20 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 21 setannotation "Server Reports.Lire Reports" "/comment" ("value.priv" "goose_e6b_1a4991ee_d")
S[0x7fbbf1ce6b78]: 21 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 22 setannotation "Server Reports.Ipcheck" "/comment" ("value.priv" "goose_e6b_1a4991ee_e")
S[0x7fbbf1ce6b78]: 22 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 23 setannotation "Mailing Lists.libretto" "/comment" ("value.priv" "goose_e6b_1a4991ee_f")
S[0x7fbbf1ce6b78]: 23 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 24 setannotation "Server Reports.MLDonkey" "/comment" ("value.priv" "goose_e6b_1a4991ee_10")
S[0x7fbbf1ce6b78]: 24 BAD Error in IMAP command SETANNOTATION: Unknown command.
C[0x7fbbf1ce11f8]: 28 setannotation "Server Reports.webmaster" "/comment" ("value.priv" "goose_e6b_1a4991ee_14")
S[0x7fbbf1ce6b78]: * BYE Too many invalid IMAP commands.

TagsNo tags attached.

Activities

ludovic

ludovic

2014-12-23 12:14

administrator   ~0007924

Upgrade to the nightly builds - that bug was fixed in SOPE yesterday.
netnode

netnode

2014-12-23 12:31

reporter   ~0007925

That clears up the "BAD Error in IMAP command SETANNOTATION: Unknown command." errors but I still don't get any mail in the INBOX Other folders do seem to have content now though.
netnode

netnode

2014-12-23 12:38

reporter   ~0007926

Don't know if this is relevant but if on the iPhone I go into
Setting -> Mail, Contacts, Calendars -> Fetch New Data
Select the account I see there is not a tick next to the INBOX of in the PUSHED MAILBOXES list.
There is one next to the Sent folder and I'm unable to add one to the INBOX as it's greyed out.
I can't see any obvious problems in the sogo log but it is rather long now.
tfu

tfu

2014-12-23 13:59

reporter   ~0007927

You say "After upgrading to 2.2.12a the mail account on the iPhone is completely empty." - has it worked before?

Output of following commands might help to understand the problem:
sogo-tool -v manage-eas listdevices <user-id>
sogo-tool -v manage-eas listfolders <user-id> <device-id>

  • sogo.log with ImapDebugEnabled set to YES
netnode

netnode

2014-12-23 14:40

reporter   ~0007928

Yes was working fine then I did an apt-get dist-upgrade and had 2.2.12a installed and it's not worked since. Not sure what version I had before but the last upgrade I did was about 2 weeks ago.

I'm using your ubuntu repo on a 14.04 server release of ubuntu. Now moved to the nightly build as requested.

When running sogo-tool I get errors that seem to indicate it can't find the sogo configuration.
2014-12-23 14:37:39.039 sogo-tool[12042] ERROR(+[GCSFolderManager defaultFolderManager]): default 'OCSFolderInfoURL' is not configured.
<0x0x2796f88[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
<0x0x2796f88[SOGoCache]> Using host(s) 'localhost' as server(s)
<0x0x2718608[SOGoUserManager]> No authentication sources defined - nobody will be able to login. Check your defaults.
sogo-tool: Uncaught exception NSInvalidArgumentException, reason: SOGoToolManageEAS(instance) does not recognize path
tfu

tfu

2014-12-23 15:30

reporter   ~0007929

Try to run sogo-tool with the user running sogod.
Have you checked whether soap had been updated after the upgrade?
Please upload sogo.log : the current one and one after the upgrade
netnode

netnode

2014-12-23 15:34

reporter   ~0007930

ok running as the sogo user I get

sogo-tool -v manage-eas listdevices <user-id>
<0x0x1a06ca8[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
<0x0x1a06ca8[SOGoCache]> Using host(s) 'localhost' as server(s)
ApplDN6GDSBXDFJ3
ApplDNPGYBBKDTC0
CBAGVNA1S5439FKE3TV47HSTLO

and
sogo-tool -v manage-eas listfolders <user-id> <device-id>
<0x0xc14458[SOGoCache]> Cache cleanup interval set every 300.000000 seconds
<0x0xc14458[SOGoCache]> Using host(s) 'localhost' as server(s)
Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+(null)
Folder Name: Deleted

metadata Name: {displayName = Deleted; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder0fbb241811fa8554242600007823b501
Folder Name: Shops/Ebuyer

metadata Name: {displayName = "Shops/Ebuyer"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder10bb241811fa8554242600007823b501
Folder Name: Shops/Maplin

metadata Name: {displayName = "Shops/Maplin"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder1ef5842051509854f66700007823b501
Folder Name: Old Notes

metadata Name: {displayName = "Old Notes"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder3a69ed1dd4657654e84600007823b501
Folder Name: Sent

metadata Name: {displayName = Sent; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder47a37a045be78554d72200007823b501
Folder Name: Server Reports/tiger

metadata Name: {displayName = "Server Reports/tiger"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder4d0317092ef98554202600007823b501
Folder Name: Shops/Amazon

metadata Name: {displayName = "Shops/Amazon"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder4e15dd3289ef8554142500007823b501
Folder Name: Mailing Lists

metadata Name: {displayName = "Mailing Lists"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder4f15dd3289ef8554142500007823b501
Folder Name: Server Reports

metadata Name: {displayName = "Server Reports"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder5478df170b5d7b546d0100007823b501
Folder Name: from_work

metadata Name: {displayName = "from_work"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder69536b2ad9fb8554312700007823b501
Folder Name: Shops/PayPal

metadata Name: {displayName = "Shops/PayPal"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder6a536b2ad9fb8554312700007823b501
Folder Name: Shops/whsmiths

metadata Name: {displayName = "Shops/whsmiths"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder6d3a663937e78554bb2200007823b501
Folder Name: Server Reports/denyhosts

metadata Name: {displayName = "Server Reports/denyhosts"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder726bc80e52fd85543c2700007823b501
Folder Name: Shops/hmv

metadata Name: {displayName = "Shops/hmv"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folder88ba5d19daf48554d12500007823b501
Folder Name: Junk

metadata Name: {displayName = Junk; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldera72c3c3998f78554282600007823b501
Folder Name: Shops/Dabs

metadata Name: {displayName = "Shops/Dabs"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldera82c3c3998f78554282600007823b501
Folder Name: Shops/EBay

metadata Name: {displayName = "Shops/EBay"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderb410e33841018654db2700007823b501
Folder Name: Drafts

metadata Name: {displayName = Drafts; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldercab2ed2d3a6d7b54120500007823b501
Folder Name: Trash

metadata Name: {displayName = Trash; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderd41fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/opendb

metadata Name: {displayName = "Mailing Lists/opendb"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderd61fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/libretto

metadata Name: {displayName = "Mailing Lists/libretto"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderd91fbc0f0af78554ea2500007823b501
Folder Name: Debian/Security

metadata Name: {displayName = "Debian/Security"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderdb1fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/Samba

metadata Name: {displayName = "Mailing Lists/Samba"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderde1fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/DynDns

metadata Name: {displayName = "Mailing Lists/DynDns"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere11fbc0f0af78554ea2500007823b501
Folder Name: Debian

metadata Name: {displayName = Debian; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere21fbc0f0af78554ea2500007823b501
Folder Name: Debian/IPCheck

metadata Name: {displayName = "Debian/IPCheck"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere31fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/tivo

metadata Name: {displayName = "Mailing Lists/tivo"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere41fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/SquirrelMail

metadata Name: {displayName = "Mailing Lists/SquirrelMail"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere591940376f785541c2600007823b501
Folder Name: Shops

metadata Name: {displayName = Shops; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere61fbc0f0af78554ea2500007823b501
Folder Name: Mailing Lists/Freecycle

metadata Name: {displayName = "Mailing Lists/Freecycle"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere71fbc0f0af78554ea2500007823b501
Folder Name: Debian/Announce

metadata Name: {displayName = "Debian/Announce"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere79b593b7eed8554ed2400007823b501
Folder Name: Extension

metadata Name: {displayName = Extension; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere89b593b7eed8554ed2400007823b501
Folder Name: Mailing Lists/UKReg

metadata Name: {displayName = "Mailing Lists/UKReg"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldere99b593b7eed8554ed2400007823b501
Folder Name: Mailing Lists/Shorewall

metadata Name: {displayName = "Mailing Lists/Shorewall"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderea9b593b7eed8554ed2400007823b501
Folder Name: Notes

metadata Name: {displayName = Notes; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldereb9b593b7eed8554ed2400007823b501
Folder Name: Server Reports/MLDonkey

metadata Name: {displayName = "Server Reports/MLDonkey"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderec9b593b7eed8554ed2400007823b501
Folder Name: Server Reports/AIDE

metadata Name: {displayName = "Server Reports/AIDE"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+foldered9b593b7eed8554ed2400007823b501
Folder Name: Server Reports/mail archive

metadata Name: {displayName = "Server Reports/mail archive"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderee9b593b7eed8554ed2400007823b501
Folder Name: Server Reports/cron

metadata Name: {displayName = "Server Reports/cron"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderef9b593b7eed8554ed2400007823b501
Folder Name: Server Reports/postmaster

metadata Name: {displayName = "Server Reports/postmaster"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+folderf09b593b7eed8554ed2400007823b501
Folder Name: Server Reports/webmaster

metadata Name: {displayName = "Server Reports/webmaster"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+vcard/personal
Folder Name: Personal Address Book

metadata Name: {DateCache = {}; SyncCache = {"703E-548EB680-1-DB19DC0.vcf" = 1418638931; "7BE3-54901F00-1-35B61D80.vcf" = 1418731228; }; SyncKey = 1418731228; displayName = "Personal Address Book"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+vevent/personal
Folder Name: Personal Calendar

metadata Name: {DateCache = {"4E07E74D-0DEF-44A4-8DD3-159757518433" = "2014-12-31 21:00:00 +0000"; }; SyncCache = {"4E07E74D-0DEF-44A4-8DD3-159757518433" = 1419269363; }; SyncKey = 1419269363; displayName = "Personal Calendar"; }

Folder Key: CBAGVNA1S5439FKE3TV47HSTLO+vtodo/personal
Folder Name: Personal Calendar

metadata Name: {DateCache = {}; SyncCache = {}; SyncKey = 1419269363; displayName = "Personal Calendar"; }
netnode

netnode

2014-12-23 15:55

reporter  

sogo.log.zip (98,787 bytes)
netnode

netnode

2014-12-23 15:56

reporter   ~0007931

I've added the sogo.log for about 5mins this afternoon on the current nightly build. I'm afraid I don't have a log for when it was working.
tfu

tfu

2014-12-23 16:21

reporter   ~0007932

Try again with
"Show subscribed mailboxes only" unchecked in mail preferences.
Please provide the requested logs.
netnode

netnode

2014-12-23 16:34

reporter   ~0007933

I've unchecked it through the web interface logs will be attached in a moment.

It's now working on the iPhone.
netnode

netnode

2014-12-23 16:38

reporter  

sogo-tool-listfolders.log.zip (1,402 bytes)
netnode

netnode

2014-12-23 16:39

reporter  

sogo.working.log.zip (94,089 bytes)
tfu

tfu

2014-12-23 20:13

reporter   ~0007934

I don't see a change which could have caused your problem.
The way "Show subscribed mailboxes only" used by EAS-code didn't change.
Do you still have a logfile right after the upgrade to 2.2.12a?
netnode

netnode

2014-12-23 22:05

reporter   ~0007936

No I'm afraid not.
I'll try setting it back tomorrow and see if the problem returns
ludovic

ludovic

2014-12-30 19:37

administrator   ~0007974

Do you still have the issue with 2.2.13?
netnode

netnode

2015-01-01 18:03

reporter   ~0007982

No seems to be ok with 2.2.13 thanks

Issue History

Date Modified Username Field Change
2014-12-23 12:11 netnode New Issue
2014-12-23 12:14 ludovic Note Added: 0007924
2014-12-23 12:31 netnode Note Added: 0007925
2014-12-23 12:38 netnode Note Added: 0007926
2014-12-23 13:59 tfu Note Added: 0007927
2014-12-23 14:40 netnode Note Added: 0007928
2014-12-23 15:30 tfu Note Added: 0007929
2014-12-23 15:34 netnode Note Added: 0007930
2014-12-23 15:55 netnode File Added: sogo.log.zip
2014-12-23 15:56 netnode Note Added: 0007931
2014-12-23 16:21 tfu Note Added: 0007932
2014-12-23 16:34 netnode Note Added: 0007933
2014-12-23 16:38 netnode File Added: sogo-tool-listfolders.log.zip
2014-12-23 16:39 netnode File Added: sogo.working.log.zip
2014-12-23 20:13 tfu Note Added: 0007934
2014-12-23 22:05 netnode Note Added: 0007936
2014-12-30 19:37 ludovic Note Added: 0007974
2015-01-01 18:03 netnode Note Added: 0007982
2015-01-01 21:02 ludovic Status new => resolved
2015-01-01 21:02 ludovic Resolution open => suspended
2015-01-01 21:02 ludovic Assigned To => ludovic