View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0004618 | SOGo | ActiveSync | public | 2018-12-05 12:53 | 2019-02-18 19:35 |
Reporter | asepulveda | Assigned To | ludovic | ||
Priority | high | Severity | crash | Reproducibility | always |
Status | closed | Resolution | no change required | ||
Platform | every email clients | OS | every OS | ||
Product Version | 4.0.4 | ||||
Summary | 0004618: Active Sync is not working | ||||
Description | Hello Today we updated SOGo 4.0.4 to the last nigthly update and now, the emails´s reception in ActiveSync configured accounts is not working because the new emails can´t been shown. The log generated is: This error does not appears in simple Imap accounts and SOGo Webmail, only appears in ActiveSync configuration. | ||||
Steps To Reproduce | Configure an acount with ActiveSync protocol | ||||
Additional Information | <0x0x7faded2c0e70[NGImap4Client]> ERROR(-[NGImap4Client _processUnknownCommandParserException:]): catched non-IMAP4 parsing exception NGCouldNotOpenStreamException: could not open stream | ||||
Tags | No tags attached. | ||||
Your IMAP server is down. |
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Hello The IMAP server is working. The issue only appears configuring the accounts using ActiveSync protocol. If we configure the same accounts using IMAP, the reception works fine. Regards |
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Hello Could you see the problem? Regards |
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You could try to set ImapDebugEnabled = YES; in sogo.conf. With this parameter you will see more details about the imap-commands sent from sogo. |
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Hello We have updated the SOGo version and now the problem is fixed. Thank you for the support |
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Date Modified | Username | Field | Change |
---|---|---|---|
2018-12-05 12:53 | asepulveda | New Issue | |
2018-12-05 13:18 | ludovic | Note Added: 0013215 | |
2018-12-05 13:18 | ludovic | Status | new => closed |
2018-12-05 13:18 | ludovic | Assigned To | => ludovic |
2018-12-05 13:18 | ludovic | Resolution | open => no change required |
2018-12-05 13:45 | asepulveda | Note Added: 0013216 | |
2018-12-05 13:45 | asepulveda | Status | closed => feedback |
2018-12-05 13:45 | asepulveda | Resolution | no change required => reopened |
2018-12-10 15:46 | asepulveda | Note Added: 0013220 | |
2018-12-10 15:46 | asepulveda | Status | feedback => assigned |
2018-12-18 20:26 | tfu | Note Added: 0013226 | |
2018-12-19 09:52 | asepulveda | Note Added: 0013227 | |
2019-02-18 19:35 | ludovic | Status | assigned => closed |
2019-02-18 19:35 | ludovic | Resolution | reopened => no change required |