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IDProjectCategoryView StatusLast Update
0005150SOGoWeb Mailpublic2020-09-18 03:21
Reportermaxycay Assigned To 
PriorityurgentSeverityminorReproducibilityhave not tried
Status newResolutionopen 
PlatformLinuxOSUbuntuOS Version20.04 LTS
Summary0005150: SOGO - cannot encrypt email without recipient certificate
Description

I have installed Actalis certificates for recipients and senders.
After that, I sent a signed message (sender to recipient and vice versa). Accordingly, an exchange of signatures took place.
After that I try to send an encrypted message, but I get an error - "cannot encrypt email without recipient certificate".
I have tested this in multiple browsers, but the situation persists. Also I have tried reinstalling the Actalis certificates.
It was also unsuccessful.

Tagsactalis, S/MIME, sogo

Activities

maxycay

maxycay

2020-09-10 12:12

reporter   ~0014750

schmirl

schmirl

2020-09-14 03:27

reporter   ~0014752

SOGo stores recipient certificates in the address book. Is there an address book entry for the intended recipient and if yes, does it show an S/MIME certificate?

Which SOGo version are you using?

maxycay

maxycay

2020-09-14 05:47

reporter   ~0014754

The contact is in the address book. But the S/MIME certificate is not displayed for it. Should he be shown?
However, the S/MIME certificate is successfully sended with a signed message.

SOGO 4.3.2

2020-09-14 12_41_23-SOGo.png (7,297 bytes)   
2020-09-14 12_41_23-SOGo.png (7,297 bytes)   
maxycay

maxycay

2020-09-14 05:47

reporter   ~0014755

schmirl

schmirl

2020-09-14 06:58

reporter   ~0014756

Whenever you open a signed message, SOGo looks for the "From" address in the contacts of the current user. If a matching contact is found, it stores the certificate in this contact.
The only exception is that the "From" address must not be one of the current user's own sender addresses.

I'm also running SOGo 4.3.2 - works here...

maxycay

maxycay

2020-09-14 07:44

reporter   ~0014757

Yes, I understand how it should work.
It seems that SOGo just doesn't save the certificate for the user.
Could you send a screenshot of the user card with the certificate?

schmirl

schmirl

2020-09-14 11:13

reporter   ~0014758

Sure

schmirl

schmirl

2020-09-14 11:13

reporter   ~0014759

contact.png (9,631 bytes)   
contact.png (9,631 bytes)   
maxycay

maxycay

2020-09-15 01:40

reporter   ~0014761

Thanks!
I checked. Indeed, for some contacts the S/MIME certificate has been added.
But SOGo still doesn't add the S/MIME certificate to the contact card when receiving a signed mail. I've tried different browsers, tried to restart iRedMail... Unfortunately, no result.
I can't figure out what it might depend on..
Any ideas?

schmirl

schmirl

2020-09-18 03:21

reporter   ~0014788

Looks like private notes aren't visible to you: Could you share the mail or send a copy to me (sogo@schmirler.de), so I can take a closer look?

Issue History

Date Modified Username Field Change
2020-09-05 15:35 maxycay New Issue
2020-09-05 15:35 maxycay Tag Attached: actalis
2020-09-05 15:35 maxycay Tag Attached: S/MIME
2020-09-05 15:35 maxycay Tag Attached: sogo
2020-09-10 12:12 maxycay Note Added: 0014750
2020-09-10 12:12 maxycay File Added: 2020-09-10 19_12_08-Inbox _ SOGo.png
2020-09-14 03:27 schmirl Note Added: 0014752
2020-09-14 05:47 maxycay Note Added: 0014754
2020-09-14 05:47 maxycay File Added: 2020-09-14 12_41_23-SOGo.png
2020-09-14 05:47 maxycay Note Added: 0014755
2020-09-14 05:47 maxycay File Added: 2020-09-14 12_43_56-Inbox _ SOGo.png
2020-09-14 06:58 schmirl Note Added: 0014756
2020-09-14 07:44 maxycay Note Added: 0014757
2020-09-14 11:13 schmirl Note Added: 0014758
2020-09-14 11:13 schmirl Note Added: 0014759
2020-09-14 11:13 schmirl File Added: contact.png
2020-09-15 01:40 maxycay Note Added: 0014761
2020-09-18 03:21 schmirl Note Added: 0014788